Published
Insurance product information should help a customer understand the cover, policy conditions and insurer obligations before making a decision. The policy wording and customer information sheet matter more than an advertisement.
Keep your proposal, disclosures, policy schedule, payment receipts and correspondence. Ask the insurer to explain unclear conditions and the route for servicing or complaints.
This is a regulatory reference, not a new announcement today or a statement that every provision is unchanged. Read the official document and any later applicable amendments.
Original source
- Official regulatory notice ↗Reviewed